Terms and Conditions
Please take a moment to consider the terms and conditions of the Help! My Dog products. By signing up to a subscription, you confirm that you have read, and accept the terms and conditions of sale.
Monthly Subscription Terms and Conditions
1. Agreement to Terms
By subscribing to the monthly rolling contract with Help! My Dog, you agree to be bound by these Terms and Conditions. Please read these terms carefully before subscribing. If you do not agree to these terms, do not proceed with the subscription.
2. Subscription Payment
You agree to pay the monthly subscription fee as outlined on the Help! My Dog platform. Payment will be automatically deducted from your chosen payment method on a monthly basis.
3. Cancellation
You have the right to cancel your subscription up until fourteen days before the date of the next scheduled payment. To cancel, you must notify Help! My Dog through via email at: team@helpmydog.com. Once the cancellation is processed, you will not be charged for subsequent months, and your access to the learning materials and resources will cease at the end of the current billing period. No refunds will be provided for months already paid, or parts thereof.
4. Membership Duration
Your subscription to Help! My Dog will continue on a monthly basis from the date of your initial subscription until canceled. Your access to the learning materials and resources provided by Help! My Dog will be available for the duration of each monthly subscription period.
5. Use of Learning Materials
Upon subscribing, you are granted access to the learning materials and resources available on the Help! My Dog platform solely for your personal, non-commercial use. You agree not to distribute, reproduce, or modify any of the content without prior written consent from Help! My Dog.
6. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Help! My Dog immediately of any unauthorized use of your account or any other breach of security.
7. Modifications to Terms
Help! My Dog reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes to the terms will be effective immediately upon posting on the Help! My Dog website. It is your responsibility to review these terms periodically for updates.
8. Termination of Subscription
Help! My Dog reserves the right to terminate your subscription and access to the platform at any time for violation of these Terms and Conditions or for any other reason deemed appropriate by Help! My Dog.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, and any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at team@helpmydog.com.
By subscribing to the monthly rolling contract, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Annual Subscription Terms and Conditions
1. Agreement to Terms
By purchasing the 12-month membership to the Help! My Dog Hub, you agree to be bound by these Terms and Conditions. Please read these terms carefully before making a purchase. If you do not agree to these terms, do not proceed with the purchase.
2. Payment
You agree to pay the full amount of the 12-month membership fee upfront at the time of purchase. Payment can be made through the available payment methods on the Help! My Dog Kartra platform.
3. Non-Cancellable and Non-Refundable
All purchases of the 12-month membership are non-cancellable and non-refundable in accordance with the Consumer Rights Act 2015. Once the payment is processed, no refunds will be issued under any circumstances, including but not limited to dissatisfaction with the service or change of mind.
4. Membership Duration
The 12-month membership will commence from the date of purchase and will continue for a period of 12 months thereafter. Your access to the learning materials and resources provided by Help! My Dog will be available for the duration of the membership period.
5. Use of Learning Materials
Upon purchasing the membership, you are granted access to the learning materials and resources available on the Help! My Dog Hub platform solely for your personal, non-commercial use. You agree not to distribute, reproduce, or modify any of the content without prior written consent from Help! My Dog.
6. Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Help! My Dog immediately of any unauthorized use of your account or any other breach of security.
7. Modifications to Terms
Help! My Dog reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes to the terms will be effective immediately upon posting on the Help! My Dog website. It is your responsibility to review these terms periodically for updates.
8. Termination of Membership
Help! My Dog reserves the right to terminate your membership and access to the platform at any time without prior notice if you violate these Terms and Conditions or engage in any conduct deemed harmful to the Help! My Dog community.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, and any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at team@helpmydog.com.
By proceeding with the purchase of the 12-month membership, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.